fb 88 Privacy Policy

This privacy policy applies to all services under the fb 88 platform — including the website, mobile application, and related digital channels. "User", "you" or "your" refers to any person, registered or unregistered, who uses any service of fb 88. "We", "us" or "fb 88" refers to the organisation that operates this platform.

By accessing this platform or creating an account, you consent to accepting the terms of this privacy policy. This policy is an integral part of our Terms and Conditions and both documents should be read together. In case of any changes, we will publish a notice on the platform.

fb 88 collects various types of information to ensure safe and responsible service. This information comes from two main sources: what you provide directly, and information collected automatically.

2.1 Information You Provide Directly

• Full name, date of birth and national identity details (for account verification)
• Mobile number and email address
• Password and security question answers (stored in encrypted form)
• Financial transaction details: records of deposits and withdrawals made via bKash, Nagad, Rocket, Upay or bank transfer
• Content of messages or complaints sent to customer support

2.2 Automatically Collected Information

• IP address, device type and operating system
• Browser type, language settings and time zone
• Navigation patterns on the platform, session duration and click patterns
• Data collected through cookies and similar tracking technologies
• Gaming activity history and betting logs

fb 88 uses collected information only for specific and legitimate purposes. We do not sell any information to third parties.

3.1 Account Management and Verification

Your personal information is used to complete the registration process, confirm identity and maintain account security. Age verification for 21+ is also part of this process.

3.2 Financial Transaction Processing

Payment information is required to complete deposits and withdrawals smoothly. This information is used to enforce the minimum ৳300 deposit and ৳800 withdrawal limits and to ensure transaction security.

3.3 Customer Support

Your contact information is used to provide 24/7 support via live chat and email. Records of past conversations are kept to resolve issues quickly.

3.4 Platform Improvement and Personalisation

Usage data is analysed to improve the user experience, show relevant promotions and identify technical issues on the platform.

3.5 Fraud Prevention and Security

Information is monitored to detect suspicious activity, prevent multiple accounts or bonus abuse, and ensure the overall security of the platform.

fb 88 never sells, rents or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Payment Processing Organisations

Only the necessary transaction information is shared with bKash, Nagad, Rocket, Upay and banking partners. These third parties are bound by confidentiality agreements with us.

4.2 Technology Service Providers

We work with trusted technology partners for server hosting, data analysis and gaming software operations. They may only access specific information as needed to provide the service and may not use it for any other purpose.

4.3 Legal Obligations

fb 88 may be required to disclose information to comply with applicable laws in Bangladesh or directions from a competent court. In such cases, we provide only the minimum information necessary.

fb 88 uses industry-standard security technology to protect your information.

• SSL Encryption: All communications on the website and app are encrypted using SSL (Secure Socket Layer) technology, which prevents unauthorised access during data transfer.
• Password Hashing: Your password is never stored directly — it is stored securely using a strong hashing algorithm.
• Two-Factor Verification: OTP verification is in place for sensitive activities.
• Data Access Control: Only authorised staff can access specific information needed to carry out their defined responsibilities.
• Regular Security Testing: Regular security audits are conducted to identify system vulnerabilities.
• Firewall Protection: Advanced firewalls and intrusion detection systems are used.

No system is completely secure, but fb 88 stores your information with the utmost care. In the event of a security breach, we act quickly and notify affected users.

The fb 88 platform uses cookies and similar technologies. These technologies help improve the user experience and ensure the functionality of the platform.

6.1 Essential Cookies

These cookies are essential for maintaining login sessions, ensuring security and saving language preferences. Disabling them will prevent the platform from working correctly.

6.2 Functional Cookies

These cookies are used to remember your preferences (such as language and game category). They ensure your personalised experience.

6.3 Analytical Cookies

These cookies are used to understand which parts of the platform are used most. This data is completely confidential and used only for internal improvements.

You can control cookies by changing your browser settings, but disabling essential cookies may limit access to some services.

fb 88 retains user information only for as long as necessary.

• Active Accounts: Complete information is retained while the account remains active.
• Closed Accounts: Financial records and transaction history are kept for a defined period even after account closure (as required by legal obligations).
• Session Data: Automatically deleted after the session ends.
• Customer Support Messages: Retained for a defined period after the issue is resolved.

After the defined period, information is securely deleted or transformed so that you can no longer be identified.

As an fb 88 user, you have certain rights over your own information:

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: You can request a correction if any of your information is inaccurate.
• Mobile Number and Email Update: You can update your contact information by going to account settings.
• Right to Opt Out of Marketing: If you do not wish to receive promotional messages, you can opt out at any time.
• Right to Close Account: You can permanently close your account by contacting customer support.

For more details about your rights related to responsible gaming and the Responsible Gaming Policy, please visit the relevant page.

All services of fb 88 are for persons aged 21 or above only. Personal information of minors is not collected, and if it is confirmed during account verification that a user is under 21, the account is immediately closed and the stored information is deleted.

We urge parents — monitor your child's online activity and if you believe a minor has registered on our platform, please notify our customer support immediately.

The fb 88 platform may contain links to other websites or services. These external platforms follow their own privacy policies and fb 88 is not responsible for how they handle information. It is recommended to read the privacy policy of any external site before visiting it.

Gaming software providers (such as Evolution, Pragmatic Play, PG Soft, JILI, etc.) maintain their own privacy policies. While playing on fb 88, your information is governed only by this fb 88 policy.

fb 88 may update this privacy policy when necessary. If there are significant changes, we will publish a notice on the website and notify registered users by email or mobile. The "Last Updated" date at the top of the policy is always displayed.

Continued use of the platform after changes will be taken as acceptance of the updated policy. If you do not agree to the new policy, you should stop using the platform. To learn about us and the history of our services, visit the About Us page.

If you have any questions, suggestions or complaints about this privacy policy, please contact us. Our customer support team provides assistance in both Bengali and English, 24/7.

For answers to common questions, visit our FAQ section — you will find answers to many questions about accounts, payments and privacy there.